PROSTARS Home > Repair & Replacement Guide >Repair & Replacement Guide

Repair & Replacement Guide

We can help you determine which solution is best for your auto glass damage needs.

PGW Auto Glass Difference
Your windshield is an integral part of the vehicle's structure. It provides structural strength to your car body, helps keep passengers inside the car in the event of an accident and supports the proper performance of the vehicle airbags.

PGW's OEM Glass

PGW's automotive replacement glass is made with the same control standards, manufacturing processes, tooling and quality inspections used for PGW's original equipment (OE) parts.

As a result, PGW replacement windshields and tempered parts:

  • Fit closer to original equipment
  • Look more like original equipment
  • Meet the same safety standards as original equipment
  • Have the high optical quality as original equipment

Better fitting equipment such as is available from an OEM manufacturer such as PGW means there is less likelihood of wind noise, leakage and appearance problems.

A windshield that is chipped or cracked will not provide optimal protection while driving. Left untreated, windshield damage is likely to spread, causing impairment to your driving view and unsafe driving conditions.

 
There are two basic causes for damage to laminated auto glass.

  • Impact: This is the most common and occurs when an object strikes the windshield.
  • Stress or Twist: A crack occurs when a windshield is twisted, either by flexing within the vehicle frame or because of improper mounting.

The introduction of chemicals and equipment in 1972 that were designed specifically to repair damage on laminated windshields has led to the subsequent development of sophisticated tools and superior resins. This, in turn, has enabled windshield repair to achieve the following, if performed by a trained professional:

  • Improve the optical clarity by reducing the visible damage
  • Re-create a smooth surface to prevent interference with the wipers
  • Prevent the original damage from spreading further
  • Add strength to the damaged area
  • Retain the original seal by saving the windshield

Windshield Repair
Windshield repair is safe, effective, and convenient and typically takes 30 minutes to complete.

Windshield repair is also a good value. If you have comprehensive coverage, and if you choose to have your windshield repaired rather than replaced, most insurance companies will waive your deductible, leaving no costs for you.
 
Windshield Replacement
Quality windshield replacement involves a multi-step process and use of sophisticated adhesive systems. The amount of time required for a quality installation will also depend on the existing weather conditions. Be sure to ask the installer to provide an estimate, including safe drive away time—the amount of time a vehicle needs to sit before it is safe to drive again.

Payment Options
PROSTARS participant glass shop retailers want to ensure your auto glass repair or replacement experience is fast, friendly, and convenient. That's why we offer flexible payment options and we're willing to work with you to determine which option is best for you.

You can depend on getting the highest quality installation and convenient service at every PROSTARS participant shop.

Here's what you can expect from your local PROSTARS participant glass shop retailers:

  • Installers with a minimum of three years experience or National Glass Association (NGA) certification
  • Installers that have been certified by adhesive manufacturers in the proper use of urethane adhesive systems, including component compatibility and cure times.
  • Offer glass made by OEM glass manufacturers.
  • A "no excuses, no hassle" national warranty.
  • Convenient locations or mobile service.
  • Personnel on-site during business hours to answer calls and meet with customers.
  • 100% customer satisfaction.

 


Let the PROSTARS glass specialists put their knowledge and skills to work for you. Contact your nearest PROSTARS glass shop retailer today!


© Copyright 2009 by Pittsburgh Glass Works. All rights reserved.